Terms of Sale

Welcome to our website. To avoid all misunderstandings, please read these terms.  These terms relate to goods supplied to you through our site. By making a purchase on this site, you are agreeing to these terms.

PRICE AND PAYMENT

Prices for our products are quoted on our website.  These are subject to change, but we will notify subscribers before any price change comes into effect.

In addition to the price of the products, you may have to pay a delivery charge, which will be as stated when you order the product.

Payment must be made upon submission of your order.

The prices on the website include all value added taxes (where applicable).

DELIVERY POLICY

All orders are shipped by Royal Mail on either a UK 1st Class signed for service, or International Tracked service.

Usually Royal Mail require a signature for all deliveries. However, if you have entered alternative delivery instructions (for example “leave with a neighbour” or “leave in shed”) then this is entirely at your own risk and you will be responsible if your products go missing. It is agreed that anyone at the delivery address is entitled to accept delivery.

Royal Mail or your local mail service will attempt to deliver and if you are out will leave a card detailing where and how you may collect your parcel.

We will be glad to arrange for delivery to an address different to the invoice address. Please indicate clearly the delivery address when placing your order. If it is a delivery to an office please specify the name of your company.

RISK AND OWNERSHIP

The products will be at your risk from the time of delivery.  Ownership of the products will only pass to you upon the later of:

(a)       delivery of the products; and

(b)       receipt by us of full payment of all sums due in respect of the products (including delivery charges).

We will be entitled to recover payment for the products even where ownership has not passed to you.

CHANGING YOUR MIND AND CANCELLATIONS

Changing your mind: Under the Distance Selling Regulations, you may cancel a distance contract to purchase a product or products from us at any time within 7 working days after the day you received your order.

In order to cancel a contract in this way, you must give to us written notice of cancellation.

If you cancel a contract on this basis, you must promptly return the products to us, in the same condition in which you received them and you will be refunded in full (including the cost of sending the products to you).  However, you will be responsible for paying the cost of returning the product to us.

If you cancel a contract on this basis and you do not return the products to us, we may recover the products and charge you for the costs we incur in doing so.  Similarly, if you return the products at our expense, we may pass that expense on to you.

STATUTORY RIGHTS

Nothing in these terms of sale affects your statutory rights (including your right to receive a refund in respect of any defective product we sell to you).

REFUNDS AND EXCHANGES

Refunds: If you cancel a contract and are entitled to a refund, we will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will process the refund due to you as soon as possible and, in any event, within 30 days of the day we received your valid notice of cancellation.

Exchanges: We do not offer exchanges except in line with your statutory rights.

LIMITATIONS AND EXCLUSIONS OF LIABILITY

Nothing in the terms of sale will:

(a) limit or exclude the liability of a party for death or personal injury resulting from negligence;

(b) limit or exclude the liability of a party for fraud or fraudulent misrepresentation by that party;

(c) limit or exclude any liability of a party under Section 12, 13, 14 or 15 of the Sale of Goods Act 1979 or Part I of the Consumer Protection Act 1987; (d) limit any liability of a party in any way that is not permitted under applicable law; or (e) exclude any liability of a party that may not be excluded under applicable law.  Any statutory rights, which you have as a consumer, which cannot be excluded or limited, will not be affected by the terms of sale.

We will not be liable to you in respect of any losses arising out of any event or series of events beyond our reasonable control.

We will not be liable to you in respect of any business losses, such as loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.